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FergieBergie
Trending Lyricist I
Oct 4, 2017 11:49 PM UTC

Sonos One: Voice control for Sonos is not supported in your country, yet

Hi there Sonos community,

This is probably a very early question to ask but I have been waiting to buy Sonos just for the Alexa integration. And now they are releasing the Sonos One YAY 😃. BUT... when preordering it says "Voice control for Sonos is not supported in your country, yet". Alexa is actually not supported in Sweden but I have imported it and it works but somewhat limited in regards to location services etc.That doesn't really bother me since I use it to control my Philips Hue, entertainment setup and of course timers when cooking food. I recently purchased the Logitech Harmony Hub Elite which Alexa doesn't fully support in Sweden (location restricted skill). I have managed to get around it using Yonomi but missing out on play/pause/volume up/volume down functions. I know Yonomi works with Sonos but will Alexa actually work in the Sonos One in Sweden.

TL;DR
Will I be able to take my echo dot and replace it with the Sonos One or will it sense my location (Sweden) and restrict it from working.

Best regards,
Simon
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40 replies

FergieBergieAuthor
Trending Lyricist I
Oct 5, 2017 8:33 AM UTC
I am not sure but the Alexa skill for Sonos is available to me. The skill seams to be us, uk and germany only according to Sonos but I can see it and actually start the linking but I have no speakers so I cannot try. I honestly think it will work.
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falco_rocks922
Trending Lyricist I
Oct 5, 2017 8:07 PM UTC
Let's hope so!!! As far as I can see on the sonos app (without a spaker), there is no country setting in there. So this would mean that it's only a matter of linking the amazon account to the sonos app. I would say that if the alexa set up works already, there is no reason for it to then not work on the sonos one. I hope somebody from the company replies
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falco_rocks922
Trending Lyricist I
Oct 5, 2017 8:09 PM UTC
FergieBergie check my post here as well for answers https://www.reddit.com/r/sonos/comments/74hr0w/sonos_one_in_nonenglish_country/
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FergieBergieAuthor
Trending Lyricist I
Oct 5, 2017 8:11 PM UTC
FergieBergie check my post here as well for answers https://www.reddit.com/r/sonos/comments/74hr0w/sonos_one_in_nonenglish_country/

I am following your post aswell 🙂. That is good news. If it comes down to it I will buy one and test it myself. I have been waiting along time for this.
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kimgsriver64
Trending Lyricist I
Oct 5, 2017 8:27 PM UTC
I live in Ireland so I have the same issue. I have an echo dot which works ok. I can see the Sonos skill in the Alexa app but I can't "enable" it. When I click the enable button, instead of getting a page where I enter my Sonos account details, I just get a blank screen.
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    FergieBergieAuthor
    Trending Lyricist I
    Oct 5, 2017 8:33 PM UTC
    I live in Ireland so I have the same issue. I have an echo dot which works ok. I can see the Sonos skill in the Alexa app but I can't "enable" it. When I click the enable button, instead of getting a page where I enter my Sonos account details, I just get a blank screen.

    This is what I get when trying to enable it.

    Sonos Beta
    Add your Sonos Speakers to your account
    You must link speakers to (email@gmail.com) before you can add this Skill.

    Go to More> Settings> My Sonos account in the Sonos app to link to your speakers. (If you do not see My Sonos account, your Sonos system must be updated.)

    Log in with another account
    I've fixed the problem
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      Skelton
      Prodigy I
      Oct 5, 2017 9:29 PM UTC
      Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

      The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.
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      Keith N
      Keith N
      Sonos Staff
      Oct 5, 2017 9:55 PM UTC
      Hello there, everyone.

      Thanks for reaching out. Amazon Alexa is working with Sonos One in the US, UK, and Germany at the moment, but we don’t support any other countries just yet. We wouldn’t recommend trying voice out in other countries, but if you have a Sonos One elsewhere in the world it’ll work great with Sonos, just not for voice. It’ll also be voice ready when services become available in your country.
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      FergieBergieAuthor
      Trending Lyricist I
      Oct 6, 2017 7:57 AM UTC
      Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

      The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.

      Well then I will order a Sonos One since I dont care about location based features. Would love to but since it is limited for me in that way I use it for home automation which thankfully doesn't need my location.
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      falco_rocks922
      Trending Lyricist I
      Oct 6, 2017 8:05 AM UTC
      Sonos One is nothing more than a connection to Amazon's Alexa. You should expect to see the same regional restrictions regardless of how you access it. Please keep this in mind for everyone ordering outside the currently supported areas.

      The only way Sonos One will be different from current "Echo" devices is that Sonos intends to add other assistants such as Google in the future. That would potentially give you more options.

      Well then I will order a Sonos One since I dont care about location based features. Would love to but since it is limited for me in that way I use it for home automation which thankfully doesn't need my location.

      Same goes for me
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