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he55man
Contributor I
Oct 29, 2017 10:17 PM UTC

Sonos One to voice control Amazon Fire TV Stick

Having just purchased the Sonos One and being extremely pleased with everything so far. I've tried to get Alexa to control my Amazon TV Fire stick. The Alexa app shows the fire stick but i cannot get seem to get it working. Does it have anything to do with the name of the device i'm trying to control. Any help would be greatly appreciated.
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14 replies

CharlieJoyce
Lyricist I
Nov 1, 2017 9:10 PM UTC
This! I am in exactly same situation!!

Please someone help.
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UKMedia
UKMedia
Nov 2, 2017 11:59 AM UTC
Amazon don't support Voice Control pf the Fire TV outside of the US at the moment. You need to be able to link the devices and that option isn't available on alexa.amazon.co.uk>Music, Video & Books
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Remember: Sometimes Red Wine helps :)
melvimbe
melvimbe
Nov 2, 2017 12:31 PM UTC
I don't have a Sonos One, but I have set up control of a fire tv from an echo. Did you go through the setup of linking your fire tv to your Sonos One? If not, from the Alexa app, go to Music, Video, & Books -> fire tv -> Manage devices...and follow the rest of the setup to link the fire tv.

Because of the way the linking works, I don't think the names you give your fire tv or your Sonos One will be a factor. In fact, when giving control commands to your fire tv, you won't even state the fire tv you want to control.
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Danny
dave77
dave77
Headliner I
Nov 2, 2017 4:49 PM UTC
Amazon don't support Voice Control pf the Fire TV outside of the US at the moment. You need to be able to link the devices and that option isn't available on alexa.amazon.co.uk>Music, Video & Books

Voice control came to the UK earlier this year, I can control my Hue lights from the FireTV remote
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UKMedia
UKMedia
Nov 3, 2017 8:04 AM UTC
Hi Dave77

That's correct. I can control all of my Smart Home devices from my Echo Dot, Sonos 1 or Fire TV but to control a Fire TV from another Echo device you need to link the Fire TV to a single device. It is this functionality that has not yet been released within the UK.
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Remember: Sometimes Red Wine helps :)
Roman C.
Contributor I
Nov 20, 2017 12:31 AM UTC
Having the same issue... Alexa tells me she is connecting and then she says “I had trouble communicating with fire tv.” I’ve read this is a known issue on all Alexa devices and not just the Sonos One.

Most people said to give it some time and it would finally connect. Usually overnight. Did this work for you?
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Roman C.
Contributor I
Nov 20, 2017 4:39 AM UTC
After 4 Hours.... My Sonos One with Alexa finally controls my Firestick TV after saying it was not able to communicate with my Fire Stick TV. Works perfectly.
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Skippy1982
Lyricist II
Dec 30, 2017 3:33 PM UTC
I can’t get my Sonos One to control my fire tv. Please could someone explain exactly what to do?
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UKMedia
UKMedia
Dec 30, 2017 3:41 PM UTC
Please see my comment:

Hi Dave77

That's correct. I can control all of my Smart Home devices from my Echo Dot, Sonos 1 or Fire TV but to control a Fire TV from another Echo device you need to link the Fire TV to a single device. It is this functionality that has not yet been released within the UK.
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Remember: Sometimes Red Wine helps :)
Skippy1982
Lyricist II
Dec 30, 2017 3:53 PM UTC
Roman C has managed to get theirs to work, how did they do that?
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