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Contributor I
Jul 25, 2020 7:40 AM UTC
Answered

Sonos One surround microphones disabled when used with Arc in 5.1

will surround one's  mics will be disabled?

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Krishma M
Krishma MAnswer
Retired Sonos Staff
Jul 25, 2020 5:41 PM UTC

Hi @werdas, welcome to the community! The microphones will be disabled on voice-enabled products like Sonos Ones used as surround speakers with a Sonos Beam and Sonos Arc home theater setup. This ensures that the Beam/Arc is the only device in the room to pick up your voice commands, improving reliability. Let us know if you still need anything. Thanks!

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2 replies

Krishma M
Krishma MAnswer
Retired Sonos Staff
Jul 25, 2020 5:41 PM UTC

Hi @werdas, welcome to the community! The microphones will be disabled on voice-enabled products like Sonos Ones used as surround speakers with a Sonos Beam and Sonos Arc home theater setup. This ensures that the Beam/Arc is the only device in the room to pick up your voice commands, improving reliability. Let us know if you still need anything. Thanks!

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Lyricist I
Dec 29, 2020 11:35 PM UTC

What about if they are paired with an ARC SL that doesn’t have the microphone for voice control?

Jeff

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