Sonos One support for Alexa AudioPlayer interface

Hi there, My Media. Thanks for posting. While we plan to support all audio skills for Alexa, we have had reports of some audio skills not functioning. Our engineers have been made aware and are actively working on addressing this. Thank you for your patience.

The Alexa remote doesn't work with the Sonos skill either, for the same reason.

I found the following verbiage re MYMEDIA and ALEXA - eventually they will get it working: "Please note that the Sonos One does not currently support all the Alexa APIs required to run My Media for Alexa. As soon as Sonos improves support for the Audio Player API within the One then we will endeavour to ensure My Media for Alexa supports it. "

Hi
I would like to add my support for this to be resolved. I bought a Sonos system specifically for the use case of streaming lossless quality music from my Synology DiskStation. I have zero interest in streaming mp3 quality audio from Amazon or any other online service. But I do want to add voice control using My Media.

So please Sonos, help us stream our own high quality music wherever we want it by fixing this issue

Yes, the Sonos Alexa skill was released four months ago. This functionality really should have been there on day one. A LOT of skills not functioning on the One due to this basic omission. The $49 Roav VIVA in my car has it, a third party product that’s newer than the One. Patience wearing a bit thin...

I'd like to add my support for this feature - the Echo DOT speakers are pretty basic, and I used to play all my music through the SONOS app directly, but having voice control enabled by MyMedia would mke it much more accessible - *if* it was enabled as described above.

It would be nice if this could happen before the loss of CR100s in April because it would open up some more alternatives for replacement strategies.

It would be nice if this could happen before the loss of CR100s in April because it would open up some more alternatives for replacement strategies.

Gosh, I'd forgotten about the CR100. I didn't think it was even an option when I bought my first Sonos 7 years ago? I have always used my phones / tablets / PCs to control it. But My Media controlling my Sonos players off my Synology NAS drive media library would be perfect

I have the same problem.
When you ask Sonos One : to open Mymedia .It works correct , but nothing starts playing at all ?
No sound.
I have got other things not working with Sonos one , and working well with Alexa Echo.

This is not good Sonos !
If you want to keep the leading position, not only sell products but give SUPPPORT again SUPPORT.
That is how you keep customers buying your products.
It is not only the products where you buy for.
It is the support that counts to me and a lot more i think.

Is has been over 3 or 4 months now,and it is still not working ?
What the.....are you doing there then ?
Come on Sonos.
It takes to much time to solve things.
I noticed in other forums also the lack of a litte speed to solve problems.
I think you got more then 10 employees or so there ?

So solve problems people are talking about on this forum !.
It is for your own good.
So that we can say, Sonos is not only selling hardware , but is also giving perfect service.

Agree, it's ridiculous that Sonos still hasn't implemented this very basic feature, integral to dozens of Alexa skills. Please put this at the top of your to-do list, Sonos! Inexcusable that every other Alexa-enabled device supports this out of the box, except for Sonos. You really aren't being truthful about full Alexa support without this.