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Nov 15, 2017 3:27 AM UTC
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Sonos One Spotify Update

Will there be any other Sonos One updates with the Spotify release on December 21st? Or will it be strictly focused on Spotify? Just curious if any other new Alexa functions will be added.
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Nov 21, 2017 4:36 PM UTC
    New functions can be added all the time, and since Alexa is cloud-based, it doesn't always require an update on your end.

    Spotify was ready early, and we've just announced that Spotify for Alexa on Sonos is now ready to go and currently available.

    We'll keep on adding to and improving Alexa on Sonos, so make sure you give a shout out if there's a particular feature you'd like to see added one day.
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    24 replies

    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Nov 21, 2017 4:36 PM UTC
    New functions can be added all the time, and since Alexa is cloud-based, it doesn't always require an update on your end.

    Spotify was ready early, and we've just announced that Spotify for Alexa on Sonos is now ready to go and currently available.

    We'll keep on adding to and improving Alexa on Sonos, so make sure you give a shout out if there's a particular feature you'd like to see added one day.
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      twuk
      Enthusiast II
      Nov 21, 2017 5:42 PM UTC
      Thanks Ryan. Is there a reference on configuring Spotify somewhere?
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      UKMedia
      UKMedia
      Nov 21, 2017 5:48 PM UTC
      Have a look here:

      https://en.community.sonos.com/announcements-228985/alexa-play-spotify-6794540
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      Remember: Sometimes Red Wine helps :)
      castalla
      Local Superstar
      Nov 21, 2017 6:31 PM UTC
      Hmmm ... really? Doesn't work on my system. Alexa app shows Sonos speaker as device, Selecting this device and going to the Spotify choice in Music, Video,Books returns App Support Unavailable. Asking 'Play my XX playlist on Sonos 2' returns 'I cannot find anything named Sonos ..' or something close.

      Spotify is default. Tunein stations play okay.
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      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
      Ryan S
      Ryan S
      Retired Sonos Staff
      Nov 21, 2017 6:40 PM UTC
      Have you tried discovering devices, castalla? (Sometimes that's needed to confirm the default music service).

      If that doesn't do the trick, can you submit a diagnostic from your Sonos system and post your confirmation number?
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      castalla
      Local Superstar
      Nov 21, 2017 6:55 PM UTC
      Devices discovered many times!

      Your confirmation number is: 8114642.
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      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
      Ryan S
      Ryan S
      Retired Sonos Staff
      Nov 21, 2017 7:03 PM UTC
      That diagnostic came through corrupted, so this could just be an issue caused by some network trouble. Could you try rebooting all of your Sonos devices and when they're back up give this another test, and diagnostic if it fails?
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      castalla
      Local Superstar
      Nov 21, 2017 7:07 PM UTC
      Hope this one works

      Your confirmation number is: 8114725.
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      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
      Ryan S
      Ryan S
      Retired Sonos Staff
      Nov 21, 2017 7:31 PM UTC
      Thanks, that one went through just fine.

      Can you double check that the Spotify credentials you have in your Sonos system are also the same ones added to your Alexa app? Both systems need to be using the same account.
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      castalla
      Local Superstar
      Nov 21, 2017 7:41 PM UTC
      Same account details. Just tried again - got reply from Alexa that playlist XX now playing on Sonos .... but no sound, and no changes to now playing in alexa app or sonos app displays
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      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
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