Sonos One silently refuses to play music?

Forum|Forum|8 years ago
November 3, 2017
11 replies
558 views

Have a weird situation: My Sonos One has been working great with Alexa, but all of a sudden it interacts with me fine, but when I ask it to play music, it confirms what it's going to play, but I never hear anything. The Alexa app shows everything as normal, and of course I can use the Sonos app directly to push music to the speaker but for some reason Alexa isn't cooperating with the Sonos One. Again, if I talk to the unit, it responds and acts exactly as I would expect and other Amazon Echo units in the house work just fine. Any suggestions, ideas, thoughts on what might be happening?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

U

User398698

Contributor I

Is anyone continuing to experience this problem? It reappeared today and I’ve tried both of the above mentioned recommendations with zero success. I’m starting to think Sonos One isn’t the answer for me.

Sign up

Login to the community