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Avid Contributor I
October 25, 2017
Answered

Sonos One showing as two devices in Alexa app

  • October 25, 2017
  • 15 replies
  • 8303 views
I got myself two Sonos Ones to replace to Play:1s and got them all set up yesterday.

I had to reset and remove devices and start over, but all seems to work. There is just one small problem.

In my Alexa app after adding a Kitchen and Living Room Sonos One, I now have 4 new devices showing. Kitchen, Kitchen Sonos, Living Room and Living Room Sonos.

If I speak to Alexa and ask her to play music, she says 'Playing ...... on Kitchen Sonos', likewise if I want to play music in another room I have to say 'Alexa, play ...... on Living Room Sonos, I can't just say Living Room. To play to a Bedroom Play:1 I can just say 'bedroom'.

I assume that the 'Kitchen' device is Alexa and the 'Kitchen Sonos' device is the actual speaker for playback.

Does anyone else have the same, and is this correct? It's not a deal breaker but a little bit annoying.
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    Best answer by JohnWD
    Yes I had this too. I just renamed in the Alexa App so that I had "Bedroom Echo" for the "Echo" virtual device (which had replaced a real Echo used previously) and "Bedroom" for the Sonos virtual device. Slightly confusing to start with but operating OK now. Mind you in the Alexa App I also have "Bedroom Sonos One" generated from the SmartThings device in the Alexa Smart Home Devices list but that doesn't seem to cause any problem!

    15 replies

    UKMedia
    August 8, 2018
    Hi

    You shouldn't need to include the Room name when asking the Sonos One to play music on it's self. Can you try 'Alexa, Play Classic FM from TuneIn'

    There's been a fair amount of discussion about naming standards on the forum. Some people like to call devices a descriptive name i.e. Den Table Light but I personally use Room Name + Device Type (Kitchen Sonos, Kitchen Echo Dot) with some additions. I use Main for ceiling lights and Background for table lights. i.e Kitchen Main Lights, Lounge Background Lights. This, in my opinion, has the advantage that infrequent users can determine the device names fairly easy.
    Remember: Sometimes Red Wine helps :)
    Lyricist II
    August 8, 2018
    Hi
    Thanks for the quick response, tried as you suggested and it worked, so next I asked "Alexa, play Absolute radio" and it worked without the addition of "from Tuneln", so not sure whats going on !
    UKMedia
    August 8, 2018
    When Alexa fails to play, can you open Alexa app>settings>history and check she heard you correctly.
    Remember: Sometimes Red Wine helps :)
    melvimbe
    August 8, 2018
    I think UKMedia has it right on this. From what I've seen, Alexa doesn't know what 'Classic FM' is exactly. Technically, 'Classic FM' could be a video you want played on fire tv or some sort of skill/game. It wants to hear the music service name or the target speaker to clarify that it's music.

    As far as naming convention goes, I tend to leave the speaker name as just the room name, without specifying that it's 'sonos' or 'speaker'. That's probably mostly because it's the default name given when you add the Sonos skill, also because in my head it's implied and fits more normal speech. If I was talking to a normal human, I wouldn't need to say that. 'Play music in the kitchen' gets it done and 'play music in the kitchen sonos' feels like overkill. When it comes to other things though, it feels necessary. I wouldn't tell a person 'turn off the kitchen', but I would tell them 'turn off the kitchen lights'.

    As for the second name on the Sonos One and other Alexa devices, I find that I really don't need to speak to Alexa ever. All was refer to the Sonos one as a speaker, not as an Alexa...if that makes sense. Therefore, the name you pick doesn't have to be easy to remember or say, just clearly identity the unit when you pick it from a list on the app. But don't leave it as My Sonos One, IMO. When you add more units, it will be auto named My 2nd Sonos One and renaming after that point can be confusing.
    Danny
    Lyricist II
    August 8, 2018
    Thanks for your help chaps - based on your advice I'll leave the Sonos One located in the Kitchen as "Kitchen" and rename its embedded Alexa device "Kitchen dot". I'll follow this convention for additions to the system and hopefully all will be swell !

    Again many thanks