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Chromatic Producer I
October 18, 2017

Sonos One Reviews are starting to appear... 'Good hardware.. buggy software'. What a surprise !!

  • October 18, 2017
  • 35 replies
  • 1599 views
The first few reviews of the Sonos One are emerging.

https://www.engadget.com/2017/10/18/sonos-one-review/

Unfortunately, there were a few times I ran into some strange and frustrating bugs -- the speaker wasn't recognizing that it was playing music, so "pause" or "next track" requests didn't work. Amazon Music also occasionally got confused and told me it was playing on another device so it couldn't play on the speaker I asked for.

https://www.theverge.com/circuitbreaker/2017/10/18/16490866/sonos-one-speaker-review-alexa

The process of enabling Alexa was a different matter and left me, a tech reviewer, feeling pretty stupid. Alexa could answer general questions and control my smart lights just fine within minutes, but would give me a “Something went wrong” error when I asked for music (or podcasts) with voice commands.

https://www.wired.com/story/review-sonos-one/

Once you get things humming, the limitations of the voice controls become clear pretty quickly. The Sonos One can do most everything Alexa can do, but it can't do everything Sonos can do. So, when you ask it to play music, the Alexa living inside the One can only summon streams from the services Alexa supports. If you want to play something from your local MP3 library or one of the 80-odd services supported by Sonos (Apple Music, Google Play Music, Mixcloud, MLB.com), you have to pull out your phone and tap.

All are very complimentary about the hardware (it's a Play 1 after all) but have picked up on the unreliability of the software on several counts and the limited services that can be controlled by voice.

I'd be showing more empathy and urgency if I was Sonos as this will not go away and needs fixing quickly.

A dodgy public beta after so long since the announcement doesn't look good.
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    35 replies

    October 23, 2017
    I can only go by my lying ears :-)
    I've seen different comments on sound quality compared to the Play 1. They either say they sound the same or slightly better. They sound noticeably better to me but my ears are tuned to some pretty high end speakers.
    pwt
    Virtuoso
    October 23, 2017
    I got my Sonos One's today and they do sound a little cleaner, richer, and fuller.
    My other powered speakers are Kef LS50 W which cost $2200 but these are fine for the bedroom.
    Really liking them so far and I prefer the matte black over the Play 1.


    Nice. I'm planning to pick up a couple of ONEs at my usual local audio store tomorrow. Looking forward to it.

    Should I audition the LS50W speakers while I'm there? Or would that just suck more money out of my wallet? I'm curious to see how they'd compare to my PLAY:5 pair + SUB, which I'm rather enamoured with.
    4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300
    October 23, 2017
    The Kef's are quite a bit better than anything from Sonos but also a lot more expensive. Of course you should listen to them 🙂
    jgatie
    October 23, 2017

    At the point of asking for a track, I assume Alexa doesn't actually know if the request will succeed or fail as it doesn't know the entire contents of Amazon Unlimited. It then submits a request and either succeeds or fails. Why can't that be the case when requesting the same of the local index?


    Because has built-in functionality to query the services it is already configured for, there is no need to interface with an external entity. External queries require the development of an API to allow the communication between the two. These APIs do not exist today (at least to the public), and are beholden to the technical (as well as financial, political, and legal) influence of all parties involved. Oh, and do not take the fact that "financial, political, and legal" is in parenthesis to mean it has a lesser impact; the opposite is more often true.
    October 24, 2017

    Should I audition the LS50W speakers while I'm there? Or would that just suck more money out of my wallet? I'm curious to see how they'd compare to my PLAY:5 pair + SUB, which I'm rather enamoured with.

    The only thing for certain is the money they would suck out if you fell for them.

    The problem with all such comparisons is how to set these up to be as objective as possible by ruling out well known and universally caused psychological biases in favour of the better looking, the better known in HiFi circles and the more expensive. At a minimum they need to be done with both speakers kept in the same place in the same space, with the same music, at instrument matched sound levels for both and with the tested speakers not being seen by the tester. In laboratory terms, what is called a blind test, preferably one that is double blind.

    With this in mind, auditions can be entertaining and have a better chance of being financially harmless.

    I have a KEF pair that uses the same drivers as the LS50 and I have also compared a play 1 pair + Sub against speakers more expensive than the LS50, so this isn't just theorising. But I will also agree that if there is any audio component where the claims for better sound quality may be valid is where speakers are the component in question. Here again, though sound quality differences are more likely to be identified, it is also possible for preferences to still be for the cheaper pair if it is not known to be so.
    October 24, 2017
    Are you talking about the passive LS 50 or the LS 50W.
    Which Kef's do you have because having the same "drivers" is far from the only determining factor and there are no passive Kef's that sound like the LS 50W's..
    I don't think you are telling anyone anything new about auditions.
    October 24, 2017

    I don't think you are telling anyone anything new about auditions.

    That rather depends on the person that reads what I have written, don't you think?
    October 24, 2017
    It’s not really clear what your point was but in any event I’m sure your average person can figure out where and how you listen to something impacts sq.
    chicks
    October 24, 2017
    My reference speakers are QUAD ESL-63s. They take up a lot of room, need to be positioned well away from the walls, but sound splendid in the sweet spot. My Play:1 pair fit nicely on the desk in my tiny home office. They are at ear level, near field. They sound every bit as splendid in this setting as the QUADs do in their much larger setting, because Peter Walker and Sonos had exactly the same goal; accurately reproducing sound, without the nonsense so many "high end" audio companies succumb to.
    October 24, 2017
    Can they? Perhaps. But I am sure that fewer understand how psychological biases of the kind I referred to work in very powerful ways to determine human perception. This is the reason why scientists in different domains use double blind test protocols to verify outcomes. In the field of audio, there is also a need to take into account how human hearing works - from what is conveyed by the ears to what is believed to be heard by the brain.

    To anyone that reads what I have written a couple of posts preceding, a caveat: although I have over ten years of exposure to high end HiFi kit of many brands, I do not have trained/tuned ears.