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Contributor I
Nov 29, 2017 5:49 PM UTC

Sonos One reading Kindle books

I have recently purchased Sonos One with Alexa. However when I ask Alexa to read a kindle book she will give a summary of the book and then say sorry something has gone wrong.
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    26 replies

    Keith N
    Sonos Staff
    Nov 29, 2017 6:24 PM UTC
    Hello there, Joe8089. Thanks for reaching out and posting to the Community. Does the book you are trying to read from Kindle support text to speech?
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    Joe8089Author
    Contributor I
    Nov 29, 2017 8:01 PM UTC
    Hi Keith, yes I have checked all the books. Thank you for the reply
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    Keith N
    Sonos Staff
    Nov 29, 2017 8:29 PM UTC
    Understood. Do other Alexa commands work on the Sonos One (such as playback control, volume control, etc.)? If you have an Amazon Dot available, does this work as expected with a Dot?
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    Joe8089Author
    Contributor I
    Nov 29, 2017 9:26 PM UTC
    I only have sonos and other Alexa commands works ie radio stations ,volume contro and weather
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    Keith N
    Sonos Staff
    Nov 29, 2017 11:01 PM UTC
    Thanks for testing that out for me. I was able to talk to one our senior technicians about what you are experiencing and we were able to replicate the problem on our end. Although we do not have an estimated time when this feature could be released, I have forwarded this feature request along. Apologies for any inconvenience this may cause in the meantime.
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    Contributor I
    Dec 18, 2017 6:31 PM UTC
    @keith will this feature be supported in the future?
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    Lyricist I
    Dec 26, 2017 10:03 AM UTC
    I've wasted half an hour trying to get Alexa to read a Kindle book on my Sonos One. When will this be sorted out as it's a feature that I'm very keen to use?
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    Lyricist I
    Jan 2, 2018 9:38 PM UTC
    + 1 to this. Keen to use the feature.
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    Lyricist I
    Jan 2, 2018 10:19 PM UTC
    Just received this as a gift and am experiencing the same problem, Alexa will repeat the name and author of the book and then say sorry something went wrong and shuts down, very frustrating !
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    Lyricist II
    Jan 8, 2018 7:24 PM UTC
    I also have the same trouble with a Sonos one, and one of the only reasons for getting the "one" instead of another play 1 was so that I could incorporate the married couple of Alexa with the sound quality of Sonos. This is an important feature that would be a deal breaker if not remedied. The Sonos one has to be as good if not better than the $39 dot or $69 echo. Please work on this as many users of this new Sonos product thought that we would be getting a "full featured" product.
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