Sonos One problems
I'm starting another thread because someone marked my other one answered and it hasn't been answered. Why would someone do that? :@
Anyway....
Here is a link to the other topic. Ignore the first page as I was pretty ticked off for a while. Actually, I'm still ticked off, and I'm trying to not rant.
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/i-think-i-ve-made-an-expensive-mistake-6796277
After all I've gone through the comment that best fits the current circumstance is "One step forward. Twelve steps back."
I thought I was getting there. I really did. Everything was close to working except Alexa kept dropping music in the middle of a song or after only two or three songs. It was taking verbal requests as well. I had to stop working on it and do some shopping.
When I got home I found that none of the buttons on the top of the speakers worked. No volume up/down or play/pause. No sound or response when pressing them.
And when I said "Alexa", I got the "I do not understand..." error.
So I'm really no farther today then I was last Monday morning.
Rant
What an amazing amount of wasted time and effort. I should have a chance to call Sonos help tomorrow, but I'm damned if I'm going to sit for over half an hour waiting for an understaffed help desk to answer the phone.
/Rant
Anyway....
Here is a link to the other topic. Ignore the first page as I was pretty ticked off for a while. Actually, I'm still ticked off, and I'm trying to not rant.
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/i-think-i-ve-made-an-expensive-mistake-6796277
After all I've gone through the comment that best fits the current circumstance is "One step forward. Twelve steps back."
I thought I was getting there. I really did. Everything was close to working except Alexa kept dropping music in the middle of a song or after only two or three songs. It was taking verbal requests as well. I had to stop working on it and do some shopping.
When I got home I found that none of the buttons on the top of the speakers worked. No volume up/down or play/pause. No sound or response when pressing them.
And when I said "Alexa", I got the "I do not understand..." error.
So I'm really no farther today then I was last Monday morning.
Rant
What an amazing amount of wasted time and effort. I should have a chance to call Sonos help tomorrow, but I'm damned if I'm going to sit for over half an hour waiting for an understaffed help desk to answer the phone.
/Rant