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Contributor I
Dec 23, 2017 6:05 PM UTC
Question

Sonos One not updating to 8.2.3

My sonos one will not update to find 8.2.3 update - i would like ot get this alexa issue fixed.
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    7 replies

    Chris
    Lead Maestro
    Dec 23, 2017 6:06 PM UTC
    try plugging it direct into your router and then try update.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Lead Maestro
    Dec 23, 2017 6:10 PM UTC
    and 8.2.2 is the current version
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    Contributor I
    Dec 23, 2017 6:20 PM UTC
    According to some other posts, there is 8.2.3 for the Sonos One that improves alexa's responsiveness
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    Master T
    Prodigy I
    Dec 23, 2017 6:33 PM UTC
    There is an 8.2.3 that dramatically improves the responsiveness of the Sonos One and reduces the frequency of false responses. It is available in the U.S., U.K., Germany, and Australia. See https://en.community.sonos.com/amazon-alexa-and-sonos-229102/microphone-sensitivity-for-the-alexa-wake-word-is-low-6792706?postid=16181387
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    Contributor I
    Dec 23, 2017 6:40 PM UTC
    There is an 8.2.3 that dramatically improves the responsiveness of the Sonos One and reduces the frequency of false responses. It is available in the U.S., U.K., Germany, and Australia. See https://en.community.sonos.com/amazon-alexa-and-sonos-229102/microphone-sensitivity-for-the-alexa-wake-word-is-low-6792706?postid=16181387

    8.2.3 - that is what I meant. My app says that I have Version 8.2.2 but Build 8.2.3 - is there a mix up? Responsiveness is still poor.
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    Master T
    Prodigy I
    Dec 23, 2017 6:47 PM UTC
    After the update your controller version will be 8.2.2 (build 39448021), but the version number for each of your Sonos One units will be 8.2.3 (build 39448180). You should experience a significant improvement in responsiveness. The difference between my four Sonos Ones and my echo devices in terms of responsiveness is now very nearly indiscernible.
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    Chris
    Lead Maestro
    Dec 23, 2017 6:49 PM UTC
    Thanks Master T for the info. Sounds like eatmorelobster is on the current builds.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)