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heshie75v
Avid Contributor I
Nov 5, 2017 8:45 PM UTC

Sonos One Intercom Drop In

Does my Sonos One support the drop in option that my echo dot has?
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    9 replies

    jgatie
    jgatie
    Nov 6, 2017 5:55 PM UTC
    No. Amazon has designated Calling and Drop In functions as Echo only.
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    heshie75vAuthor
    Avid Contributor I
    Nov 6, 2017 5:59 PM UTC
    Any chance that in future updates this will be included ?
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    Airgetlam
    Airgetlam
    Nov 6, 2017 6:03 PM UTC
    That's more of a question for Amazon, than it is of Sonos. At least, it's my impression that keeping it in their own devices is Amazon's decision.
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    Bruce
    upstatemike
    Nov 6, 2017 7:24 PM UTC
    Actually we don't know if it is just a "decision" on the part of Amazon or if there are technical reasons that make it impractical to support this through the API.
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    MattEffinCameron
    Lyricist I
    Dec 26, 2017 2:37 AM UTC
    this is really disappointing. Just got a sonos one for xmas and was looking forward to using this feature. Hoping its something that amazon was limiting to their devices and will decide to open up to others.....
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    Chris
    Chris
    Lead Maestro
    Dec 26, 2017 2:40 AM UTC
    it is an amazon decision right now
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    TizzyTech
    Lyricist III
    Jan 8, 2018 3:26 PM UTC
    In the Alexa app or on the alexa.amazon.com go to "Help and Settings" and under "Contact Us" you can submit feedback to request this feature. I sent a request this morning. I'm really disappointed this feature doesn't exist. I would not have purchased the Sonos One's had I known.
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      tuna_armadillo
      Lyricist I
      Apr 30, 2018 4:57 PM UTC
      I was hoping to use this on the Sonos One - although it was an afterthough / nice-to-have after I'd already bought them in preparation for Google Assistant to come online... Hopefully Google Assistant will give this capability and if Amazon realise lots of people are using it, they'll open it up on Echo too.
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      euangreen
      Lyricist I
      Oct 22, 2018 9:39 PM UTC
      https://www.tomsguide.com/us/-alexa-gadgets-voice-calls,news-27036.html

      Is it an Amazon or Sonos limitation then?
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