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Brandcg
Contributor I
January 13, 2018
Answered

Sonos One in Switzerland

  • January 13, 2018
  • 15 replies
  • 5009 views
I lice in Seitzerland and bought a Sonos One being led to believe that I could use Alexa. Now I see I cannot use Alexa making it a Play 1 that I have paid 50 chf more for. I either want 50 chf back or a solution. This is fraud.
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Best answer by Dwayne82
Hi Brandcg
I'm also living in Switzerland. If you look closer, most of the sellers don't advertise the Alexa-functionality (they only mention the integrated microphones).
Nevertheless you can set up Alexa in Switzerland in the following three steps:

1. In the settings of your Sonos-app, change the Country of your account to Germany (or another Alexa-friendly State like USA/UK/AT...)
2. Go to alexa.amazon.com and create an account. (use the same country as above)
3. In the settings of your Sonos-app, connect the voice-service with your amazon account.

Disadvantages:
You can't set your location in Switzerland for weather-forecast or other services.
You have to configure Alexa trough the Alexa-webpage because you can't get the app in the CH-Appstore/Playstore.

15 replies

jgatie
jgatie
January 13, 2018
Why would you think you could use Alexa in your country if Alexa is not available in your country?
BrandcgAuthor
Contributor I
January 13, 2018
It is sold widely in Switzerland and it isnt stated anywhere that Alexa isnt available. That I found out when I tried to use it.
jgatie
jgatie
January 13, 2018
" . . . isnt stated anywhere that Alexa isnt available."

Except on the announcement page for the product:

Sonos One is voice-ready in the US, UK, and Germany. It’s everything you’d expect from a Sonos speaker to start with, and future-ready for when Sonos and a voice service launch together in your region if you’re located somewhere else.


https://en.community.sonos.com/announcements-228985/introducing-the-new-sonos-one-6791304
BrandcgAuthor
Contributor I
January 13, 2018
Unless u have a suggestion what to do I am not interested in your comment.
    chicks
    chicks
    January 13, 2018
    I suggest you keep it, enjoy the great quality via the app, and wait for Amazon to bring Alexa to your great country. You have bought into the future.
    Dwayne82Answer
    Lyricist I
    January 13, 2018
    Hi Brandcg
    I'm also living in Switzerland. If you look closer, most of the sellers don't advertise the Alexa-functionality (they only mention the integrated microphones).
    Nevertheless you can set up Alexa in Switzerland in the following three steps:

    1. In the settings of your Sonos-app, change the Country of your account to Germany (or another Alexa-friendly State like USA/UK/AT...)
    2. Go to alexa.amazon.com and create an account. (use the same country as above)
    3. In the settings of your Sonos-app, connect the voice-service with your amazon account.

    Disadvantages:
    You can't set your location in Switzerland for weather-forecast or other services.
    You have to configure Alexa trough the Alexa-webpage because you can't get the app in the CH-Appstore/Playstore.
    BrandcgAuthor
    Contributor I
    January 13, 2018
    Thanks for the help! At least then I can use it to control music etc.
    BrandcgAuthor
    Contributor I
    January 13, 2018
    I suggest you keep it, enjoy the great quality via the app, and wait for Amazon to bring Alexa to your great country. You have bought into the future.
    BrandcgAuthor
    Contributor I
    January 13, 2018
    I have a house full of Sonos kit. This was supposed to enhance it. Anyway now I have a solution.
    chicks
    chicks
    January 13, 2018
    Great!
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