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iambalrog
Contributor I
December 25, 2018
Question

Sonos one: having trouble understanding right now

  • December 25, 2018
  • 3 replies
  • 702 views
Have had a sonos one for about a month (and 2 more due to give the kids TODAY). However it’s saying having trouble understanding right now?
I’ve tried disabling then enabling the sonos skill.
Help!
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    3 replies

    Satnipper
    Lyricist III
    December 25, 2018
    Sonos/Alexa appears to be down...Same here though Echo units are working fine. You can still play music through the speakers via Sonos app.
      Ditte
      Ditte
      December 25, 2018
      Hi all,

      We are currently investigating the issue where some users are reporting a degraded performance when using Amazon Alexa on their Sonos system.
      Please check status.sonos.com for any updates :)

      Best,
      Ditte.
      Satnipper
      Lyricist III
      December 25, 2018
      Seems to be working again
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