Contributor I

Sonos One doesn't currently support 'learn my voice' command

Forum|Forum|8 years ago
March 6, 2018
12 replies
1594 views

Hi folks, I encountered some odd behavior the other day when I tried to tune Alexa's voice recognition on the Sonos One by using the command "Alexa, learn my voice." The device accepted the command, but when it started the procedure it spoke the word 'Alexa', which the device interpreted as the wake word, causing the procedure to stop. After contacting Sonos support, I found out that the Sonos One doesn't yet have the ability to do voice tuning. I'm hoping we'll see a patch so that the device handles this scenario more gracefully.

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Keith N

Sonos Staff

Hello there, cdarsch. Thanks for posting and welcome to the Community. As you found out, the "learn my voice" command is not supported on Sonos One. That being said, I am happy to forward this along to the team as a feature request. Thanks again for sharing your feedback.

Yes... I'm *that* Keith - u/KeithFromSonos on Reddit

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Postie1

Lyricist I

Any word on an update

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jamieharrison

Lyricist I

Interestingly when you view the supported devices through the "Your Voice" section in the iOS app, it lists Songs one as one of the devices where "Alexa can learn your voice on the following devices at this time". Maybe this is imminent? ...or an error

M

mrchris

Lyricist I

Any idea when this is being added?

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eriksc

Lyricist I

Any word on an update?

Edward R

Retired Sonos Staff

No updates to share at this time - we do not share our impending features until they are on the cusp of being integrated. If it is to be introduced, we will be sure to let you know prior to its dispatch.

Try searching our articles for help with your question: https://www.sonos.com/en/support

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beersushi

Lyricist III

Any reason why the Alexa iOS app states that Sonos One is supported for recognized voice setup....if it is actually not supported?

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beersushi

Lyricist III

Example screenshot of the setup pages in Alexa iOS app stating Sonos One is supported??? I’ve also emailed Alexa customer service with the same query.