Sonos One - change Amazon account

Forum|Forum|8 years ago
November 11, 2017
3 replies
4266 views

I registed my Sonos one to an Amazon account. Now I'd like to move it to a different account. I have removed it from the Amazon accoynt but cant seem to link it to the new account. Tech support provided me with instructions to switch the music service but I want to move it entirely.

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M

Mark Smallman

Lyricist I

I have the same problem. I can’t find anywhere on the app that tells me which amazon account I am logged into or how to switch?

Chris

Lead Maestro

your alexa devices and Alexa app are on an account. You would have to setup your alexa devices and Alexa app on a different account and then link Sonos to it.

Why would you change alexa account rom what your alexa devices are already setup as.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

UKMedia

I registed my Sonos one to an Amazon account. Now I'd like to move it to a different account. I have removed it from the Amazon accoynt but cant seem to link it to the new account. Tech support provided me with instructions to switch the music service but I want to move it entirely.

The steps in the Answer on this page should enable you to reset and log in to another Amazon account but remember to switch your Alexa devices to you new account first:

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/sonos-one-not-responding-to-alexa-comands-6793239

Remember: Sometimes Red Wine helps :)

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