Sonos One - can't turn microphone on

Forum|Forum|7 years ago
January 13, 2019
2 replies
26670 views

Well, until Friday everything was just fine, I could make requests to Alexa. Since then the microphone is off and I can't turn it back on. I've tried rebooting the unit, I've tried numerous times to turn it on including pressing the mic for 5 seconds. If I press the mic I can make requests and Alexa responds, just can't seem to turn it back to the "on" state. Any guidance appreciated?

Microphone

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Best answer by UKMedia

First off, please Disable the Sonos skill in the Alexa App and then Re-Enable.