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mallikarjunk
Contributor I
December 9, 2018
Answered

Sonos One and flash briefing (news)

  • December 9, 2018
  • 2 replies
  • 2154 views
Asking Alexa on Sonos One to play flash briefing results in "Here's your flash briefing" and no flash briefing. I've checked the following:
- my Sonos android app is latest
- the firmware on my Sonos one is latest
- Amazon Alexa app on android is latest
- Sonos one is correctly registered with my Amazon account
- I've verified that the "play flash briefing" routine works as expected on other devices like Amazon echo

Is anyone experiencing this? Is this expected?
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      Best answer by mallikarjunk
      I was able to fix this problem.

      This problem wasn't just limited to playing flash briefing but affected playing music as well. Resetting Sonos One didn't help. Deregistering it and registering it from Alexa app didn't help.

      What worked was disabling Sonos skill from Alexa app, enabling it and rediscovering devices. Alexa commands now work like a charm.

      Hope others find this workaround useful.

      2 replies

      mallikarjunkAuthorAnswer
      Contributor I
      December 12, 2018
      I was able to fix this problem.

      This problem wasn't just limited to playing flash briefing but affected playing music as well. Resetting Sonos One didn't help. Deregistering it and registering it from Alexa app didn't help.

      What worked was disabling Sonos skill from Alexa app, enabling it and rediscovering devices. Alexa commands now work like a charm.

      Hope others find this workaround useful.
      Andrew.Grigg
      Contributor I
      March 8, 2019
      Many Thanks this worked for me🆒
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