Sonos One and Alexa

I had to reset my Sonos One due to a network change. I know I saw several articles that recommended against that. However, it is done. I was able to set it up to work on Sonos with a couple of Play 3's just fine. Also, the Alexa connection worked in that Alexa is enabled. I can ask the time, set alarms, etc. with voice. However, it refuses to find any music. I say, Alexa, play rock and roll, or anything else, and it says it can't find any. We have an Echo that does just fine with those commands. When I play through the Sonos app all is well, but voice is useless. When I pull up the Alexa app, I don't see the Sonos One separately identified, but I do see it listed as Bedroom, its Sonos name. Any advice is appreciated. Thanks.

What happens if you say something like "Alexa play Bruno mars"

In your Alexa app what do you have as your default music service (what music service do you use as your primary).

Thanks for the response. When I select a specific artist ala Bruno Mars, the Sonos One via voice command still can't find anything. In my app, Amazon Music is selected as primary. I am a prime member, and the same commands work fine with the Echo in another room. It will play any artist or category fine, even when I direct it to play on the Sonos One via its name ("Bedroom"). The Sonos One just doesn't understand how to access any music at all when speaking to it directly. That said, it worked fine prior to the reset on the old network.

Did you add your Amazon Music account to the Sonos app? Is your subscription a full sub, or is it just for the Echo at $3.99/mo.?

The Amazon Music account is added in the Sonos app, and it is just the standard one that comes with Amazon Prime membership. I don't pay any extra cost. I can play songs in the Sonos app from the Amazon Music service just fine.

I would try disabling the Sonos alexa skill and re-enable it in alexa app.

What happens if you say Alexa play Bruno mars on amazon music.

I disabled and enabled the skill. When I tried to get the Sonos One to play music via the voice command, it now says that I can play music with Amazon Unlimited Music if I want to learn more. I choose not to, and it does nothing. I can repeat that with any artist or genre.

Maybe you have to have unlimited since that’s what it says in Alexa app. What if you try picking pandora as the default In Alexa app or say Alexa play Bruno mars on Pandora.

I tried picking pandora as the default, and it still can't find anything. I get one of two responses every time. I couldn't find any "of what I am looking for (i.e., rock)" or it tries to get me to buy Amazon Unlimited Music.