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Bensonn2105
Contributor I
Jan 15, 2018 9:11 PM UTC

Sonos One and Alexa

Got Sonos One and play 1, with Amazon music. Keep having to ask Alexa to discover devices to ask her to play music/playlists (otherwise she just says sorry I can’t do that or whatever it is. Then when it does after we ask her to discover devices, she adhocally ignores stop or next song, or just plays one song in a playlist. Also Every time we ask her to discover devices the app duplicates all our home (Phillips hue) as well so haveto delete them. Wondering if anyone has any ideas? Thank you 🙂
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      4 replies

      Chris
      Chris
      Lead Maestro
      Jan 15, 2018 9:13 PM UTC
      why do you keep asking her to discover devices.. Are their devices not showing in your alexa app?
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      Bensonn2105Author
      Contributor I
      Jan 16, 2018 8:18 AM UTC
      Hi ya, yep they are in the app, but it's the only way to get her to play music by asking her (plays ok if you use app). She works fine but a little bit later, if you ask her to play music, she says sorry I can't do that or whatever it is she says. Found asking her to 'discover devices' is only way for her to work everytime.
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      bockersjv
      bockersjv
      Local Superstar
      Jan 16, 2018 8:41 AM UTC
      Have you got Amazon music set as the default music source?
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      Bensonn2105Author
      Contributor I
      Jan 16, 2018 8:52 AM UTC
      Yes we have
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