Contributor I

Question

Sonos One Alexa skill language problems

Forum|Forum|8 years ago
October 23, 2017
18 replies
4173 views

Hello!

I got my Sonos One speaker this morning and went through the setup process. The initial speaker setup went smooth and as usual. When I tried to activate Alexa however, I was able to complete the first two steps with my German Amazon account. However, I couldn't successfully add the Sonos skill. The Alexa app prompted me to change the language of the skills to German via a link. This link leads to the setting screen inside the same app where no such setting can be found. Because I was stuck, I tried to reset everything and try it once more.
Therefore I then went to the German Amazon Website and deregistered the Speaker from the devices list where Amazon keeps record of Kindles, Echo devices and more.
Now I am stuck in the skill activation screen (third step) and Sonos doesn't seem to register that my device is no longer associated with my Amazon account.

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M

Micheled

Lyricist III

This kills the whole purpose of having 1 system for everything. I understand that it just came out but it really looks like a beta product.

K

Kumar

The Alexa part of Sonos one IS a beta, publicly stated as such.

M

Micheled

Lyricist III

I was not aware of that. Fairplay to them for saying that. I hope that my message can help others that were also unaware of these problems.

Smilja

I was not aware of that. Fairplay to them for saying that. I hope that my message can help others that were also unaware of these problems.

I don't think it's common for Germans to use Alexa in English. There simply is no need for that.

Sonos One is basically using Alexa just to control music. This is a huge limitation for me that I bought it to replace Echo.

Maybe because Sonos is a multi-room music system?

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

M

Micheled

Lyricist III

From Wikipedia, that refers to an article of 2013: Munich hosts more than 530,000 people of foreign background, making up 37.7% of its population. And that is only in Munich, the most traditional city of germany.

Also, I am Italian. There is no need for me to use all my devices in English, watch English movies and so on. To be honest, I would not expect such a limitation in 2017.

I clearly misunderstood this device. I was expecting a full Alexa experience and top of the notch hardware. I got only the second. As I said, it was my misunderstanding, but the device does not respond to my needs.

Smilja

Also, I am Italian. There is no need for me to use all my devices in English, watch English movies and so on. To be honest, I would not expect such a limitation in 2017.

I see. Nevertheless, I myself am a non-native Austrian, therefore, I would feel the urge to improve my German language skills too. 🙂

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

M

Micheled

Lyricist III

As for the language, Sonos works in English in Germany. My only complaint now is the loss of basic Alexa functionalities like reminders, alarms and so on.

Smilja

I think, Sports Update and Flash Briefing are announced for 22nd Nov.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

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