Sonos one

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My Sonos One has Alexa voice control. If I ask for let’s say, “Play radio 5 live” I get a response in a few words that it will happen but nothing further. Does that make sense? I must be missing something but what? Any ideas? Thanks, John (aka Grierson)

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Corry PAnswer

Sonos Staff

Hi @Grierson

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with playing BBC Radio to your Sonos One with Alexa.

As mentioned, the BBC have removed their services from TuneIn (and, as a result, Sonos Radio too), so the BBC Sounds skill must be added to Alexa before a voice command can be given to play BBC Radio. Sonos Voice Control cannot currently play BBC Sounds feeds for this same reason.

I suspect the issue you’re having can be fixed quite easily - please open the Alexa app and go to More » Skills & Games » Your Skills » Sonos » Disable. Once done, tap Enable to Use.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Corry P

Sonos Staff

Hi @Grierson

Fantastic! Thanks for updating the thread!

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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