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Wml0803
Contributor I
Dec 12, 2020 1:29 PM UTC

Sonos Move playing music off Alexa request

I have an echo dot and when I say “Alexa play “song name” it plays the song. When I do the same thing with my Sonos move it says it will only play the song with Amazon music unlimited. Are my accounts just not linked correctly or will the echo dot do it free since it is an Amazon product?

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5 replies

UKMedia
UKMedia
Dec 12, 2020 4:50 PM UTC

Have you added the your Amazon Music account as a Music Service within the Sonos App?

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Wml0803Author
Contributor I
Dec 19, 2020 3:34 PM UTC

Yes it’s connected. The same account as my echo dot. 

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UKMedia
UKMedia
Dec 19, 2020 3:41 PM UTC

Yes it’s connected. The same account as my echo dot. 

You need to link the two accounts when you Enable the Sonos Skill and you also need to add your Amazon Account as a Music Service within the Sonos App as described here. Have you done both?

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Wml0803Author
Contributor I
Dec 19, 2020 3:49 PM UTC

Yes both are linked and the skill was turned off and back on

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UKMedia
UKMedia
Dec 19, 2020 5:01 PM UTC

Yes both are linked and the skill was turned off and back on

Sorry to ask again but have you added your Amazon account as a Music Service in the Sonos App - nothing to do with the Alexa Skill?

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Remember: Sometimes Red Wine helps :)
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