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Contributor I
April 3, 2020
Answered

Sonos Move microphone too sensitive

  • April 3, 2020
  • 2 replies
  • 512 views

I have a problem with the microphone on Sonos Move. It turns on all the time (beep sound), and suddenly Goggle Assistant lady starts to speak. It happens several times in one hour. Anoying!

 

I have turned off the microphone, but I want to have it turned on. It didn’t behave in this way before.

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    Best answer by AjTrek1

    @joebrenden

    Try removing Google Assistant and re-adding it. If that doesn’t correct the problem I suggest you submit a diagnostic, post the reference ID in this forum and call Sonos Tech Support or contact them via Twitter or Facebook.

    Cheers!

     

    Moderator Note: How to submit a diagnostic report

    2 replies

    AjTrek1
    AjTrek1Answer
    April 3, 2020

    @joebrenden

    Try removing Google Assistant and re-adding it. If that doesn’t correct the problem I suggest you submit a diagnostic, post the reference ID in this forum and call Sonos Tech Support or contact them via Twitter or Facebook.

    Cheers!

     

    Moderator Note: How to submit a diagnostic report

    Together Everyone Achieves More = T.E.A.M.
    Contributor I
    April 4, 2020

    Thanks! Will do!