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Contributor I
May 2, 2019
Answered

Sonos goes quiet when Alexa used in different room

  • May 2, 2019
  • 3 replies
  • 1363 views
Hi, when someone is using Alexa in the kitchen it makes my speaker go quiet in my study - which is obviously annoying - how can I stop this ?
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    Best answer by bockersjv
    And here is the thread by UKMedia that I was trying to find!

    https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788

    3 replies

    bockersjv
    Local Superstar
    May 2, 2019
    This is called ducking. You can stop this happening by some set up work in Alexa. You need to add each sonos to a room in the Alexa App. SO if you create a room called "Study" and add your Study Sonos Speaker to that group then it should not duck. You need to do this for ALL your Sonos speakers as they All need to be assigned to a room.

    This feature also means you can set Sonos to be the default speaker for music in that room. So when in the study (And assuming you have an Alexa device in the Study), you can just request a music command without having to specify to play it on SOnos.

    There was a very good thread on how to set this up, but I'm damned if i can find it now!
    bockersjv
    Local Superstar
    May 2, 2019
    Here's a link to explain
    https://en.community.sonos.com/announcements-228985/sonos-now-playing-with-alexa-groups-6817588
    bockersjv
    bockersjvAnswer
    Local Superstar
    May 2, 2019
    And here is the thread by UKMedia that I was trying to find!

    https://en.community.sonos.com/amazon-alexa-and-sonos-229102/an-overview-and-explanation-of-the-new-support-for-alexa-grouping-6817788