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Sunil_3
Contributor I
April 17, 2023

Sonos Era 100 with Alexa enabled not showing up as Echo device (for grouping)

  • April 17, 2023
  • 17 replies
  • 1247 views

Hi, previously when I added Sonos devices that have Alexa, they both show up as speakers but also can be selected in a group (room) to be the primary or one of several echos in the room that can then control certain functions (like when saying “Alexa, turn on lights” it can be limited to just turning on lights in that room.


However, yesterday added a pair of Era 100 speakers, enabled Alex, and it is added and has Alexa enabled, but when I go to the app to add the Sonos speakers, I can add them as the speakers to a group for control, but neither speaker shows up specifically as an Echo device I can add to the group.

 

Anyone else experience this, and how you remedied?  I tried taking Alex off and re-enabling, hoping this would fix things, but it is not.

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    17 replies

    UKMedia
    UKMedia
    April 17, 2023

    Are the 100’s added as Surrounds to a Home Cinema setup?

    Remember: Sometimes Red Wine helps :)
    Nordmann
    Lyricist III
    April 17, 2023

    Same problem discussed in this thread.

    No solution yet.

    Schlumpf
    Schlumpf
    Virtuoso
    April 17, 2023

    @Sunil_3 

    At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

    Ralf
    Sunil_3Author
    Contributor I
    April 17, 2023

    That is interesting.  I hadn’t thought that it wouldn’t be.  Thanks, now it makes sense!  Though a little annoying oh well.

    Sonos Forever
    RichTea
    Lyricist III
    May 5, 2023

    Having the exact same issues. Joining in this thread to raise awareness, and also to hopefully hear when a solution has been found.

    RichTea
    Lyricist III
    May 5, 2023

    @Sunil_3

    At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

    @Sunil_3 can I ask where you heard / was told this piece of information. Want to clarify this has come from some sort of officially channel (Sonos or Amazon), or is it a hunch based on what the community thinks? Thanks.

    RichTea
    Lyricist III
    May 12, 2023

    @Sunil_3

    At the moment Era speakers aren’t supported yet as Alexa devices for groups. I can remember that this was the same as Roam was released. I’m not sure if it’s on Amazons or on Sonos side to integrate this, but i can imagine that Amazon is running tests with all non Echo devices before they will give their ok for this feature. Let’s hope the best that it won’t take much time… 

    @Sunil_3 can I ask where you heard / was told this piece of information. Want to clarify this has come from some sort of officially channel (Sonos or Amazon), or is it a hunch based on what the community thinks? Thanks.

    Apologies, meant to tag you @Schlumpf. Cheers!

    Sunil_3Author
    Contributor I
    May 12, 2023

    It is pretty clear it is an Alexa issue.  Sounds like this has happened in the past with new devices.  Though I can’t understand why Amazon wouldn’t have this fixed more generically as new Alexa based devices are introduced.  Seems pretty silly to me.

    Sonos Forever
    Schlumpf
    Schlumpf
    Virtuoso
    May 12, 2023

    @RichTea

    Hi.. i‘m just sometimes here on EN community as a visitor. 😉 My daily playground is the DE community. And there a user from Austria told that at this region Era speakers can be set up as Alexa devices in Alexa groups. 
    And Nils S. from Sonos community team confirmed that Sonos is asking Amazon to do the same for other regions. 
    https://de.community.sonos.com/amazon-alexa-und-sonos-223393/era-alexa-gruppe-hinzufuegen-6755294?postid=16126894#post16126894

     

    Ralf
    RichTea
    Lyricist III
    May 13, 2023

    @Sunil_3 @Schlumpf thanks for both your replies.

    Looks like things are happening in the background, let’s hope it gets resolved soon!

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