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TWarden
Contributor I
May 28, 2023
Answered

Sonos Disconnected from Alexa

  • May 28, 2023
  • 2 replies
  • 84 views

My Beam used to be connected to Alexa. I am trying to restore this functionality but now neither Sonos iOS app can find my Beam. I’ve done everything to try and just get the device recognized, but no luck. Is it possible to reset my Beam back to factory settings? Or is there another solution to my problem?

 

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Best answer by GuitarSuperstar

Don’t reset the Beam. Unplug the Beam from power for a couple of minutes and reboot your router and phone.

2 replies

GuitarSuperstarAnswer
Lead Maestro
May 29, 2023

Don’t reset the Beam. Unplug the Beam from power for a couple of minutes and reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi
TWardenAuthor
Contributor I
June 1, 2023

I did reset it before I saw your message and it solved the problem.  Thanks for responding.

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