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Contributor I
Oct 8, 2020 5:27 PM UTC
Question

sonos devices with a group on alexa only playing from one device when asked to play music

I have a sonos one & beam both Alexa capable and both in a group on Alexa. When I ask Alexa to play music it is only playingfrom 1 device within the group. This use to work and the only thing that has changed is that we had a sky box installed. 

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3 replies

Oct 8, 2020 6:02 PM UTC

Are both set as 'preferred speakers' in the group?

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callumc16Author
Contributor I
Oct 8, 2020 6:13 PM UTC

Yes both are set as preferred speaker 

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Oct 8, 2020 6:50 PM UTC

If you haven't tried it already, disabling and re-enabling the Sonos skill for Alexa cures a multitude of inexplicable glitches. 

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