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Contributor I
Jan 16, 2020 1:55 AM UTC
Answered

Sonos Beam wont transfer to TV via Alexa anymore

Hi All,

I purchased a Sonos Beam ~45 days ago.  I set it up with 65” TCL425.  Everything worked great until about a week ago.  I can’t get the Alexa to switch the sound to the TV unless I power cycle the TV.  The voice command I was using was “Alexa, transfer to TV” and it use work.  When I try to do it now it says “hmm  I can’t transfer to that input, for a list of supported inputs please visit the list of supported devices”
 

I completely reset the Sonos Beam & TCL.  Still doesn’t work.  Any ideas?

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    Ken_Griffiths
    Jan 19, 2020 9:17 AM UTC

    A couple of other Alexa instructions  for  Sonos HT devices you may find useful are..,

    “Alexa, Switch to Night Mode on Lounge" to turn on night mode.

    “Alexa, Switch to Speech Enhancement mode on Lounge" to turn on speech enhancement via voice.

    Hope that assists. 👍

     

    12 replies

    Contributor I
    Jan 26, 2020 2:03 PM UTC

    Thank you for your reply. 

    Just tried it and worked on the second attempt. 

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    jfranche
    Enthusiast I
    Dec 27, 2020 5:46 PM UTC

    I realize compatibility  between products is hard. I would think with new gear and using hdmi/arc (cec) most these issues would go away. 
     

    I’m struggling to get Alexa to really work well with my TV commands.  I also can’t figure out how to get Atmos to work with my Arc setup. 
     

    I realize I am an early adopter of some of this stuff.  So that may be part of it. 

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