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twood20
Contributor I
July 19, 2018

Sonos Beam and Alexa Voice Commands

  • July 19, 2018
  • 4 replies
  • 3829 views
Alexa will play music on Sonos Beam but she won't pause or stop the music.
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    4 replies

    twood20Author
    Contributor I
    July 19, 2018
    Update: Using Alexa on my Sonos Beam I can both play and stop music on all my other Sonos devices(Three different Play1's) and this works consistently. What I seem to be experiencing is an inconsistent execution of command when attempting to play and stop music to my Beam. At the present moment I can now stop the music but cannot play the music. Alexa on Beam says, "resuming spotify on TV Room" (where TV Room is of course my Beam). So of course my problem has effectively reversed itself. Very confusing and frustrating.
    UKMedia
    UKMedia
    July 19, 2018
    Can you try Disabling the Sonos Skill in the Alexa App and then Enable again.
    Remember: Sometimes Red Wine helps :)
    twood20Author
    Contributor I
    July 20, 2018
    I did that and at first nothing changed. Then as random as my issues have been, all of sudden it started working. I have no idea what I did though. So unfortunately I can't help anyone.
    scottreadman
    Trending Lyricist I
    July 24, 2018
    Same issue here. At the moment it will play but won't stop or pause. And it now won't switch back to TV when I ask anymore.
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