Sonos Alexa not smart

I can understand your believing the evidence of your own experience, but that makes the other contributors liars or fantasists, and i don’t believe that.  I can control my Hue lights from my Arc in just the same way as from my Echo Dots.  @UKMedia says he controls Techin devices from his Sonos devices and i have not the slightest doubt that he does.  There will be a solution to this.

Do you have your smart plugs arranged in rooms in the Teckin app?  Do you have Alexa Groups set up that contain those smart plugs? Do the Teckin rooms and Alexa groups correspond (names, contents)?

Have you set up an Alexa voice profile called Ryan?

John The gps in alexa and the smart things app are the same. There is no alexa group called  ryan. My profile  is paul ryan? 

After disabling skill and reinstalling everything I'm  no further  fwd. 

It keeps referring to socket 3 in ryans profile even when you  ask sonos for any of the other sockets to be switched. The odd thing  is that the  echo the laptop and android phone all work perfectly. 

What happens if you say ‘turn on livingroom’?

What happens if you rename ‘Socket 7 Christmas tree’ as ‘Christmas tree’, put it an Alexa Group by itself and call the group ‘Christmas’.  They try turn on Christmas tree’.  Then try ‘turn on Christmas’.

I could be wasting your time here, but this seems to require some lateral thinking!

You may need to throw in a ‘discover devices’ at some point

I assume that in the product settings for your Sonos speaker you have an entry for Alexa under voice as per this screenshot?

(I think you must do or it wouldn't control the speakers, but clutching at straws)

Finally, if you tap the ‘More’ button, then Settings, then ‘Your profile’ what do you see?

Hi Ken. I am not convinced that is always needed for smart home devices.  Otherwise how would you control the smart devices in a room that has smart plugs but no speaker?

Yes, you’re correct John, my mistake - as long as the name of the plug is included in the voice instruction it will (should) work anyway.

Setting up the Sonos speaker as the Alexa device in a group means that you don’t have to refer to the device by name expliciting in voice commands.  “turn off the lights’  would turn off all devices classified as lights in the group.  But it sounds like Rhinor is explicitly referring to the smart device in his commands, so that wouldn’t be an issue.

Two thoughts on this.  @Rhinor, did you by the Sonos speakers new or used?  The fact that the speakers are referring to a profile you aren’t familiar with, and can’t find you’re own devices, makes me think a previous owner linked the speaker to an Alexa account, and your Sonos speaker is looking to control his devices rather than your own.  Could also explain the issue with Spotify playlists. If that’s the case, it would be wise to do a factory reset  of the speakers to remove the link to a previous owner’s account.  You would need to make sure Sonos is setup with your account, Spotifiy account, and any other streaming account you use.  Spotify needs to be setup on Sonos and Amazon for voice control.

The other thought, are your Sonos speakers and Alexa and smart devices on the same network?  Perhaps Sonos is connected to a extender rather than the main/base router?  That could explain why the Sonos speakers can’t see and control your devices, but would not explain the weird responses...at least I don’t think it does.