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Contributor I
Nov 2, 2017 4:25 AM UTC
Answered

Sonos Alexa Integration India

I am form Mumbai, India. I have been using Sonos with Alexa integration till yesterday, until Amazon launched Alexa services in India. To get the local skills I had my Amazon marketplace for Alexa changed from UK to India and since then my Sonos skill for Alexa vanished.
I am unable to search Sonos skill on Alexa Skills page. On contacting Amazon, they replied that Sonos hasn't released the skill for India 😞.
Any clue how can I enable the Sonos skill for Alexa whilst having the location India.

Regards,
Shanty
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    Ryan S
    Ryan SAnswer
    Retired Sonos Staff
    Nov 11, 2017 12:37 AM UTC
    Sorry for the delay, we most certainly read every thread, but it's been so busy of late that it's difficult to keep up.

    I know you're hungry for news and eagerly awaiting any announcement or details from us. I don't have an official statement for you on support for the Sonos Alexa skill in India above what's already been said.

    Alexa support for Sonos is available in the United States, Germany, and the United Kingdom, and we're hard at work getting everything ready to bring the Sonos skill for Alexa to more countries. We haven't announced which countries are up next, but our aspiration is everywhere.

    I think it's important to remember that Sonos isn't currently sold directly in India. While we have some great customers like you guys, we have yet to officially enter India as a company. We're definitely interested and love that you are such early adopters, and clearly interested and involved. We'd love to bring Sonos to all countries, as well as Alexa support for Sonos. We’re working with Amazon on their Alexa expansion plans, and for that matter, with Google on theirs with Assistant, to bring voice control to Sonos everywhere we can.

    Stay tuned for more details!
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

    80 replies

    Lyricist III
    Jan 4, 2018 7:10 AM UTC
    I don't think even after my 1-Year prime subscription expire this company is capable of releasing Alexa skill in India. Had I been know this incompetency earlier I wouldn't have wasted money on this useless box. Changing location worked but it wont activate prime music.
    If anyone interested I am ready to sell this dumb box for 20% discount than keeping it at home. Also there is a thought of burying it and posting video on Youtube 🙂
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    Lyricist I
    Jan 12, 2018 5:31 AM UTC
    Are we there yet? I returned the Alexa device because of you guys.

    What is it about integration with other devices that your engineers dont get?? You could not even enable airplay!! If you continue this way the writing is on the wall for all your customers to see. Pity you still dont know how to read.
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    Lyricist III
    Jan 17, 2018 8:42 AM UTC
    As you mentioned they are not able to see the writing on the wall.
    They must be looking for an opportunity to be an acquisition target as they were not able to cope up with faster technology changes. In this way this company wont function as an independent company more than a year or two.


    Are we there yet? I returned the Alexa device because of you guys.

    What is it about integration with other devices that your engineers dont get?? You could not even enable airplay!! If you continue this way the writing is on the wall for all your customers to see. Pity you still dont know how to read.
    Translate
    Lyricist III
    Feb 19, 2018 2:59 PM UTC
    Alexa in India now supports Saavn through Sonos One. However, there is no option to set the Language as English India in order to make the Indian skills usable.
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    Contributor I
    Feb 28, 2018 11:49 AM UTC
    Now Alexa has been released for Sonos even in Canada. Don't know when will we get the privilege. I keep installing update after update just with the hope that Voice Services would start someday.. 😞
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    Lyricist I
    Feb 28, 2018 6:04 PM UTC
    Saavn doesn't work with country as US and Sonos doesn't work when I change the country to India. I use Alexa to control Sonos and I use Saavan as music streaming service. How can I get Amazon Echo Dot to work with Sonos and Saavn both?
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    Lyricist III
    Mar 1, 2018 6:01 AM UTC
    I'm now able to use Amazon Music in India - thank God for small mercies.
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    Lyricist II
    Mar 12, 2018 10:41 AM UTC
    I brought a Sonos One from the US for use in India. Shall I return it....I understand from this thread that the product doesn't work in India and there is no plans to support it in 2018.
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    Lyricist III
    Mar 12, 2018 10:50 AM UTC
    I brought a Sonos One from the US for use in India. Shall I return it....I understand from this thread that the product doesn't work in India and there is no plans to support it in 2018.

    If there is possibility of returning, do it. No point of holding it where there is no communication from Sonos on Alexa support in India.
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    Lyricist III
    Mar 12, 2018 10:59 AM UTC
    I bought mine for 200 USD and still consider it a good purchase. It works with Amazon music and controls smart home stuff. The problem lies with Indian skills and support for anything else that is India specific. Sonos is pretty horrific when it comes to supporting India though. The speaker as always sounds fantastic.
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