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Tales
Trending Lyricist I
October 8, 2019

Sonos Alexa Integration Brazil

  • October 8, 2019
  • 36 replies
  • 2597 views
Alexa is now available in Brazil but I am not able to integrate my Sonos with it seems Sonos Skill is missing, when it will be available?
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    brbrasil
    Lyricist I
    April 24, 2020

    It’s unbelievable that we’re almost a year asking you guys for Sonos skills and Alexa support. Please give us a feedback and try to really work on a solution. You should remember that we’re all your customers. So we need to be treated like this. Sincerely.

      Wilianlf
      Contributor I
      May 7, 2020

      Tive que reinstalar o meu Sonos e agora não aparece mais a opção de adicionar serviço de voz. Também não encontro o skills do Sonos no app da Alexa do Brasil. Alguém mais está tendo problemas?

       

      I had to reinstall my Sonos and now I can’t add any voice services. I’m also unable to find the Sonos Skills on the Alexa app. I have already logged out of all my Amazon Accounts and reinstalled both Alexa and Sonos app. I don’t know what else I can do. It has stopped working last Thursday.

      here is a screenshot of my “Services” tab on the Sonos app

       


      Tive o mesmo problema, tem que mudar a localização da conta pros EUA, tanto da amazon como da Sonos, ai vai aparecer a opção para instalar o comando de voz… Depois pode voltar pro BR… só que não ta em português, fica só em inglês….

      TalesAuthor
      Trending Lyricist I
      July 21, 2020

      Hi @Sebastien D.  / @Ryan S, Hope you are fine. 9 months since I post this a lot of news came from Sonos, Sonos S2 was launched two months ago… and still not heard about brazilian portuguese enablement. Any news on that? Any ETA?

       

      Regards.

       

      Tales.

      Sebastien D.
      Sebastien D.
      Sonos Staff
      July 21, 2020

      Greetings @Tales ,

      I hope all is well. We know you are certainly interested in Sonos and Alexa integration in Brazil. Unfortunately, we do not publicly post our development timeline.

      We are certainly aware many customers and installers are interested in Sonos Stations coming to your country to our team. In the meantime, you can keep an eye out for changes to Alexa Availability by keeping an eye out on our site here: https://support.sonos.com/s/article/3505

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        tarsis.toschi
        Lyricist II
        August 26, 2020

        So frustrating! I'm also having the same issue! I can't use Alexa in Brazil along with my Sonos system. I was about to buy two Sonos One, but my family won't be able to use only in English. =/

        Icardex
        Icardex
        Contributor I
        October 22, 2020

        O ano e 2020. Estamos indo para 2021! Alexa fala em português do Brasil em praticamente qualquer dispositivo homologado, menos o bendido sistema da Sonos. 

        Existo porque insisto!
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