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Trending Lyricist I
Oct 8, 2019 10:04 PM UTC

Sonos Alexa Integration Brazil

Alexa is now available in Brazil but I am not able to integrate my Sonos with it seems Sonos Skill is missing, when it will be available?
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    cgammaro
    Lyricist III
    Oct 28, 2019 12:12 AM UTC

    Any update?

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      vnovas
      Lyricist II
      Nov 2, 2019 1:19 AM UTC

      Any update?

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        Rsanci
        Contributor I
        Nov 3, 2019 1:59 AM UTC

        Hello,

        Any update?

        I have a Sonos One and a Beam. Alexa os available in Brazil since almost 1 month, and we have no news from Sonos. 

         

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          LucasRJ
          Lyricist I
          Nov 9, 2019 11:49 PM UTC

          That’s right. Alexa is available in Brazil for almost 2 months. It’s possible to use Alexa in Amazon App. 
           

          However, Sonos still ignoring it. Unfortunately Sonos still using Alexa old version and Portuguese-BR still not available for Brazillian users. 
           

          I would like to ask for a formal pronouncement of when Sonos is going to provide it. 
           

          Brazillian customers would like to know if we should have to substitute our Sonos speaker to Amazon Echo. 
           

          Regards. 

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            vitoramonteiro
            Lyricist II
            Nov 13, 2019 6:37 PM UTC

            I´m using the Sonos One speaker in Brazil, and I can´t even find the skill in Alexa´s app. 

            I really like the sound of the speaker, but I´m very frustrated that I´ll end up having to buy an echo dot for Alexa integration, or even selling the Sonos One speaker to buy the new Echo Studio the has a built-in Alexa that works in Brazil.

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              cgammaro
              Lyricist III
              Dec 2, 2019 4:26 PM UTC

              I don't see yet Portuguese as a Language option for Alexa, Alexa already have that on Echo devices but missing on my Beam. Any news?

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                guiza
                Lyricist I
                Dec 17, 2019 11:01 AM UTC

                Hey Sonos! You need to act here.

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                  Delfim
                  Lyricist I
                  Dec 22, 2019 8:53 AM UTC

                  How can we get a answer from Sonos?

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                    cgammaro
                    Lyricist III
                    Dec 26, 2019 1:23 PM UTC

                    I’ll add your interest to the request too! Thanks for reaching out and I’ll let you know when there’s more to share.

                    Hi Ryan,

                    2 months have passed and we still don’t know why Alexa is able to speak portuguese BR but Portuguese BR does not show up under Languages option in the Sonos App.

                    As other ppl mentioned Amazon Alexa devices are able to speak Portuguese BR but the Sonos App/Alexa Service in the Sonos App does not allow Sonos customers in any location to use Portuguese BR as a language.

                    Regards,

                    Cesar

                     

                     

                     

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                      lbreggi
                      Lyricist I
                      Dec 29, 2019 7:34 PM UTC

                      any updates?

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