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bonzoWiltsUK
bonzoWiltsUK
Contributor II
February 7, 2019
Question

Sonos Alexa and Spotify not working. At all.

  • February 7, 2019
  • 11 replies
  • 6377 views
I'm re-posting this in the hope that someone may have a clue to the solution, please.
Having been very disappointed to find that there is no Alexa link to my music library, I was hoping that Spotify would give my wife an easy way of playing the music she enjoys. Instead this is proving very frustrating.
Alexa on my Sonos One will not play music from Spotify. It responds "to play music from Spotify link your premium account first using the Alexa app"
I have a Spotify "premium account" in its trial period so haven't paid anything yet.
All Sonos devices are listed in the Alexa app: playing radio works OK
Spotify is set as the default music service in the Alexa app
Sonos skill is enabled
Do they both have to be registered to the same e-mail address?
Do I have to wait until I'm paying for Spotify?
Another answer?
Thank you
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    UKMedia
    UKMedia
    July 19, 2019
    Still no luck , thank you for your help, looks like I might need to stop using Spotify and sign up to amazon music, c’est la vie🤣
    Sonos speakers do not respond to commands any more, Spotify works via phone, however attraction of these speakers was the Alexa voice control. Should be a warning sign for over 50’s not to go near new technology, whatever happened to plug in and play,
    Hi

    Okay, so this is not working at all now then. Can you please check the top of your Sonos One and ensure that there are two lights displayed: The white rectangle status light and the small white round light for the Mic. If the Mic light is not displayed, please touch the mic symbol to toggle back on. If this light will not stay on, then this is an indication of a failure to link your Sonos Amazon accounts. Section three in my previous long post will resolve this.
    Remember: Sometimes Red Wine helps :)
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