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2 replies

Ken_Griffiths
Ken_Griffiths
August 14, 2021

Is the ’One’ disconnecting from a wired, or wireless network, or just losing its connection with your controller device? - what is happening exactly?

If you mean dropping from your wireless network - then perhaps provide details of:

  • Make/model of router?
  • Wifi Channels in use and channel-width settings?
  • Any other wireless access points?
  • Other Sonos products on the network and if any are wired?
  • Type of controller and the OS running on the device?

 

    controlav
    controlav
    Lead Maestro
    August 15, 2021

    Because of your WiFi. See

     

     

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