Sleep Timer using Alexa - not working with Sonos One

Forum|Forum|8 years ago
October 31, 2017
63 replies
9437 views

Purchased a Sonos One to use with Amazon Alexa and have discovered that although I can listen to my favourite radio station, when I ask the Alexa to sleep after any number of minutes, and it acknowledges, the Sonos does not turn off. This feature works perfectly with the Amazon Echo and Dot (which I also own).
I have spoken with support who say that this feature is not currently supported however, as a result, I cannot keep the Sonos in my bedroom (where I bought it for), as I wake up every night now with the radio on in the background (which I don't want).
Does anyone have a fix or does anyone know IF Sonos are working on resolving this as they don't have any way of checking via the technical helpdesk nor can they automatically inform me when it does become available.

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Best answer by Ryan S

Hi everyone, exciting news for you all. We've been working with the Alexa team on this one and as of a cloud update today the Sleep Timer function for Alexa on the Sonos One is now working as expected. You should hear the proper response, and music playing on the Sonos One from Audible, Amazon Music, Pandora, Deezer, TuneIn, or iHeartRadio should stop at the expected time.

Show previous replies

D

dasym

Prominent Collaborator II

And now Sonos sleep timers that were previously working with my Alexa devices are BROKEN again as of July 1, 2018.It's still working here as of 3rd July. Maybe it was just a glitch. Worrying nevertheless. Hope its OK now.

J

jnettl2

Contributor I

Any updates on this for Spotify?

D

DerMueller

Lyricist I

Worked in the past well, but since a few days the timer starts and ends at the time it is programmed but I can not stop by Alexa command.