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AndySuggs
Contributor I
Jan 14, 2018 2:18 PM UTC
Question

Skipping songs on Spotify

Is anyone experiencing their Sonos being unable to skip songs by voice request when Spotify is playing?
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    5 replies

    UKMedia
    UKMedia
    Jan 14, 2018 3:48 PM UTC
    Yes, same problem. I get News if I ask Skip and 'I can only do that when music is playing' when I ask 'Alexa, Play next track on {Room Name}'

    EDIT:

    I've Disabled and Enabled the Sonos skill and I can now start music but can't stop.
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    Remember: Sometimes Red Wine helps :)
    UKMedia
    UKMedia
    Jan 15, 2018 10:43 AM UTC
    Update: I rebooted the Connect (Wired to enable a Boost Set-up) and that has fixed the issue, all working great now. 🙂
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    Remember: Sometimes Red Wine helps :)
    bockersjv
    bockersjv
    Local Superstar
    Jan 15, 2018 10:46 AM UTC
    I've had this in the past and a network re-boot sorted it too.
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    AndySuggsAuthor
    Contributor I
    Jan 15, 2018 2:55 PM UTC
    Update: I rebooted the Connect (Wired to enable a Boost Set-up) and that has fixed the issue, all working great now. :) So, to confirm, you just rebooted the Boost?
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    UKMedia
    UKMedia
    Jan 15, 2018 2:59 PM UTC
    I don't have a Boost but if that's your Wired Sonos device then Yes, try that.
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    Remember: Sometimes Red Wine helps :)
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