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ae6dx
Contributor II
Jan 13, 2018 3:40 AM UTC
Question

SiriusXM Sorry something went wrong

I have a Sonos One when I ask Alexa to play SiriusXM it says Sorry something went wrong. If I play it using the Sonos app it works fine.
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    3 replies

    MikeV
    MikeV
    Jan 13, 2018 2:11 PM UTC
    Using the Sonos controller and using Alexa are two completely different ways to play music. To play through Alexa, you need to enable the SiriusXM skill in the Alexa app and link your Amazon and SiriusXM accounts together. Adding a music service to the Sonos controller doesn't automatically make that service available through Alexa.
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    ae6dxAuthor
    Contributor II
    Jan 13, 2018 3:53 PM UTC
    Yes I’ve done both already
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    UKMedia
    UKMedia
    Jan 14, 2018 11:40 AM UTC
    Please select Alexa App>Skills>Your Skills>Sonos and then 'Disable' followed by 'Enable'.
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