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Contributor I
Dec 28, 2017 2:56 PM UTC

Routines Created via Alexa

Created Routine via Alexa but only part works. The ISY lights turn off (action) but the Alexa nevers syas the phrase I added to the routine. It does not show the SONOS One as a speaker and it does not allow me to choose a speaker (it is blank). It also it does not play the phrase from the speaker I speak to. The speaker does work fine otherwise. I can play music, news and weather reports, from it with no issues. Any ideas?
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    24 replies

    UKMedia
    Dec 28, 2017 5:49 PM UTC
    The Sonos One doesn't yet support Alexa Routines.
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    Remember: Sometimes Red Wine helps :)
    MosheMAuthor
    Contributor I
    Dec 28, 2017 6:34 PM UTC
    That is strange because the light turns off fine using the routine.
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    UKMedia
    Dec 29, 2017 8:57 AM UTC
    That is strange because the light turns off fine using the routine.

    Sorry, perhaps I had too much Red Wine! I have Routines set up and can trigger them from my Sonos One :P

    They work fine most times but sometimes the last action doesn't trigger but I think this is an Alexa issue.

    Sorry for any confusion caused, they didn't initially support Routines but do now.
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    Remember: Sometimes Red Wine helps :)
    Lyricist I
    Dec 29, 2017 10:03 AM UTC
    Hi,

    I have exactly the same trouble! Alexa executes routines but when it comes to responding for example to announce my flash briefing or say good morning this is what occurs in the app?? (See attached pic)

    Any ideas, it seemed to work before Christmas and now doesn’t... there was an update over Christmas did this cause the problem?

    Everything else works fine!
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    MosheMAuthor
    Contributor I
    Dec 29, 2017 12:43 PM UTC
    That is the exact same issue I am having.
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    UKMedia
    Dec 29, 2017 2:45 PM UTC
    Is this on just the Sonos One or any other Echo device?

    I would suggest as a first step to select Alexa App>Skills>Your Skills>Sonos then Disable and then Enable. Please retest.

    Edit:

    I haven't set-up any Phrase in a Routine, can you select the device that the Phrase is output on?
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    Remember: Sometimes Red Wine helps :)
    Ryan S
    Retired Sonos Staff
    Dec 29, 2017 10:20 PM UTC
    The Sonos One can initiate any of your Alexa Routines, however, Sonos devices can't at this time be included in the routine itself. That includes the Sonos One. For example, a Routine that turns on the lights and plays your Flash Briefing can be started via the Sonos One, the lights will turn on, but the briefing won't play.

    I'll make sure the team knows you're interested in seeing Sonos includes in Alexa Routines in the future.
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    Chris
    Lead Maestro
    Dec 29, 2017 10:34 PM UTC
    I utilize Smartthings for routines and gives a lot more flexibility then alexa routines.
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Lyricist III
    Dec 30, 2017 1:04 PM UTC
    I'll make sure the team knows you're interested in seeing Sonos includes in Alexa Routines in the future.

    Yes please! This would be an obvious feature to include.
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    Contributor I
    Jan 1, 2018 11:15 AM UTC
    I'm having the exact same issue. I hope Sonos ill solve that soon. Meanwhile is it possible to use Flash briefing in a routine with Smartthings ?
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