Contributor I

Answered

Room names keep reverting to old locations

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After an initial successful setup with two Sonos Ones, I have recently expanded my Sonos setup using a Beam and two Play:1. This has led to me moving the Ones to other rooms.

I’ve renamed them, and re-tuned.

Frequently, going into the app, they’ve reverted to their old ‘room names’.

I can re-name them back again, and checking on all my mobile devices this applies successfully.

Next day, the changes are undone again.

So far, tried asking Alexa to rediscover devices, and have deleted Apple Home app.

Any ideas?

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Ryan SAnswer

Retired Sonos Staff

As Melvimbe suggested, you will want to go into your HomeKit and change the names of the Sonos players to the names they should have. The Alexa and Sonos apps show what the name of the player is set to, the HomeKit will show what it thinks Sonos should be called, and will regularly send commands to your players to match that name if they differ.

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D

Dr. Way

Lyricist I

@John B That’s a good thought. I did revert names, and the name I prefer appears correctly in the Airplay 2 list as it always has. This is another weird behavior where Airplay 2 speaker name has always been correct, but Sonos keeps reverting. Don’t know enough about HomeKit to understand this.

@Misfit - no speaker automation setup within HomeKit, although i do have an inactive automation with IFTTT

Will report back. Thanks guys!!! &#x;

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travelboy2000

Lyricist I

After an initial successful setup with two Sonos Ones, I have recently expanded my Sonos setup using a Beam and two Play:1. This has led to me moving the Ones to other rooms.

I’ve renamed them, and re-tuned.

Frequently, going into the app, they’ve reverted to their old ‘room names’.

I can re-name them back again, and checking on all my mobile devices this applies successfully.

Next day, the changes are undone again.

So far, tried asking Alexa to rediscover devices, and have deleted Apple Home app.

Any ideas?

I have been looking for this for a year. Fixed it in 20 seconds

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B

bramschats

Contributor I

I have the exact same problem but the solution provided does not work for me. I deleted the ‘home’ in homekit and tried everything to fix this issue. still no solution to the problem. I replaced my sonos one from ‘uitbouw’ to ‘office’ and put a new sonos move in ‘uitbouw’. the next day I have again two speakers in ‘uitbouw’….. grrrrr…

I deleted integration with google assistant and homekit but nothing seems to fix the problem form me!

Is it possible to debug?

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John B

Sonos is incapable of doing this by itself. It ALWAYS turns out to be something external.

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bramschats

Contributor I

And howto debug to see which integration causes this?

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Ken_Griffiths

And howto debug to see which integration causes this?

You deleted the iOS Home on one device without first removing your registered Sonos devices by the looks of it. Is the Home installed on any older or other iOS devices you have registered to your AppleID in the past?.. if so, you need to tidy those up too. You might want to also try recreating the Home and adding back the devices as accessories and then rename them and see if that fixes the issue. HomeKit is a pain for doing this type of thing with lots of smart-home devices… particularly the older HomeKit App on older devices.

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John B

Deleted. Better advice from @Ken_Griffiths .

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