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jasonrn2000
Trending Lyricist I
November 12, 2017
Answered

Reminders?

  • November 12, 2017
  • 20 replies
  • 3660 views
Is the Sonos One supposed to be able to set reminders? The Echo can. Alexa told me it cannot set a reminder on this device.
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    Best answer by Ryan S
    Hi everyone, I wanted to update you all and let you know that Reminders are now working on the Sonos One with Alexa. For more details about how reminders on Alexa work, check it out here.

    20 replies

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    JohnB58
    Contributor I
    January 18, 2018
    That’s not my experience when trying to set a reminder via the iOS Alexa App which always says ‘unable to update your reminder’
    Ryan S
    Ryan S
    Retired Sonos Staff
    January 18, 2018
    @JohnB58, are you using a Sonos One? Are you able to ask it to set a reminder and have that go off?
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    JohnB58
    Contributor I
    January 19, 2018
    @JohnB58, are you using a Sonos One? Are you able to ask it to set a reminder and have that go off?
    JohnB58
    Contributor I
    January 19, 2018
    I am using a Sonos One and have previously failed to set a reminder verbally but haven’t been able to retry since I saw your post saying it now works.

    It clearly still doesn’t work via the App.
    Ryan S
    Ryan S
    Retired Sonos Staff
    January 19, 2018
    When using the app, the Sonos One will be listed twice, you need to select the name that's called "Sonos One" not the one that's the name of the room in the Sonos app. I just tested it out using the Android app and it works fine if you select the right name, but gives the unable error if you select just the room name.
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      SubiBoy
      Lyricist I
      January 19, 2018
      I used the Alexa app to set a reminder on my new Sonos One and it worked perfectly!
      "Alexa, set a reminder for tomorrow morning to take out the trash"... She then asked me what time in the morning, I told her and the next morning... Right on cue!
        JohnB58
        Contributor I
        January 19, 2018
        When using the app, the Sonos One will be listed twice, you need to select the name that's called "Sonos One" not the one that's the name of the room in the Sonos app. I just tested it out using the Android app and it works fine if you select the right name, but gives the unable error if you select just the room name.
        JohnB58
        Contributor I
        January 19, 2018
        The reminder sets on iOS too when you use the ‘other’ name so thanks for that. I never even noticed that the one device had two names.

        I’ll also try it verbally sometime tomorrow.
        Ryan S
        Ryan S
        Retired Sonos Staff
        January 19, 2018
        The reminder sets on iOS too when you use the ‘other’ name so thanks for that. I never even noticed that the one device had two names.
        Yeah, the two names thing can be a little confusing. Unfortunately, it couldn't be avoided. Each Sonos One shows up as a Sonos Player and as an Alexa device, both of which have their own settings and options (likely with more to come someday).
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          missyagogo
          missyagogo
          Avid Contributor I
          January 5, 2019
          Reminders are no longer working on my Sonos Ones or Beam. The different rooms that are usually labeled Sonos are gone on the Alexa app. The Alexa “rooms” are there but not the different Sonos devices. Alexa will respond to questions through the Sonos speaker setup but will no longer remind me of things, although she will verbally confirm through my Sonos speakers that she has set a reminder. But then she fails to deliver the reminder. Timers also do not go off (they were previously; don’t know what happened.)

          I have uninstalled the Alexa app and reconfigured Alexa in every room and discovered devices but reminders are not working for me currently.
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