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Contributor I
February 23, 2025
Answered

problems with sonos responding to music services.

  • February 23, 2025
  • 2 replies
  • 256 views

My Sonos system (Beam & 2 100’s) stopped responding to play music commands with Alexa. I get the “I’m having trouble playing that right now” message. I’ve rebooted the system and reauthorized all music systems. WiFi signal very strong. Any help is appreciated. 

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Best answer by GuitarSuperstar

Try disabling and re-enabling the Sonos skill in the Alexa app and rebooting your router.

2 replies

Lead Maestro
February 23, 2025

Try disabling and re-enabling the Sonos skill in the Alexa app and rebooting your router.

"Receive with simplicity everything that happens to you." - Rashi
Russ0509Author
Contributor I
February 23, 2025

That worked!  Thanks so much