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LynnH
Contributor II
November 27, 2017
Answered

Problems using Alexa with music library

  • November 27, 2017
  • 6 replies
  • 726 views
Just purchased Sonos One and Alexa working well with radio and Amazon Music. But Alexa can't find a specific artist from the music library though I can play the artists through the Sonos from the library on the Sonos app. I loaded the music library from Windows PC using the load 'music file' instruction and it has copied all in C: Music\iTunes.
I have tried copying individual artist files from the iTunes file on my PC to the music library but I get an error message saying that my PC refused Sonos to connect to it (even though the music file was copied!).
Where am I going wrong?
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Best answer by UKMedia
Hi LynnH

Alexa (nor Google Assistant for that matter) support the control of local music libraries via Voice Control at present. You have two options:

1/ Start the audio from the app and then control via voice control;
2/ Or, load your music library into the cloud (e.g. Amazon cloud) for an annual fee.

6 replies

UKMedia
UKMediaAnswer
November 27, 2017
Hi LynnH

Alexa (nor Google Assistant for that matter) support the control of local music libraries via Voice Control at present. You have two options:

1/ Start the audio from the app and then control via voice control;
2/ Or, load your music library into the cloud (e.g. Amazon cloud) for an annual fee.
Remember: Sometimes Red Wine helps :)
    mfuhrmann
    Lyricist II
    January 2, 2018
    So it's just an Alexa or Google issue?
    I ran into the same issue. I have a local music library which is perfectly tagged and I can't use it. The mentioned options are workarounds but unfortunately no solutions. Would be really nice to get this feature!
    UKMedia
    UKMedia
    January 2, 2018
    So it's just an Alexa or Google issue?
    I ran into the same issue. I have a local music library which is perfectly tagged and I can't use it. The mentioned options are workarounds but unfortunately no solutions. Would be really nice to get this feature!

    Correct but I'll be surprised if this is addressed as the direction is more and more towards streaming.
    Remember: Sometimes Red Wine helps :)
      mfuhrmann
      Lyricist II
      January 2, 2018

      Correct but I'll be surprised if this is addressed as the direction is more and more towards streaming.
      You are right. I don't have much hope...
      UKMedia
      UKMedia
      January 2, 2018
      And Amazon have just announced that they will be withdrawing the ability to load your music into their cloud in early 2018.

      https://betanews.com/2017/12/21/amazon-stops-music-uploads/
      Remember: Sometimes Red Wine helps :)
      mfuhrmann
      Lyricist II
      January 2, 2018
      "Alexa, please turn yourself off!" As long as I can use the Sonos app this should work. And it's cheaper to buy Play 1 models (if you don't "need" other Alexa stuff) 😉
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