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ogrisotto
Contributor I
January 17, 2018
Question

Problems connecting Alexa to Sonos One

  • January 17, 2018
  • 3 replies
  • 431 views
After connecting Sonos One to smartphone and downloading Alexa app (with Sonos Skill), the Alexa app dosen't recognize my device and sends an error saying "Detection ERROR".
I retried to do the configuration from the beginning (I did a factory-reboot on the Sonos) but nothing change.
I'm in Argentina, could it be that Alexa dosen't work here?
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    3 replies

    g00ner
    Contributor I
    January 17, 2018
    Try removing the Alexa all from your phone and then retry the Alexa voice setup from the sonos app. Without the Alexa app installed it should open a web page instead.
    Chris
    Chris
    Lead Maestro
    January 17, 2018
    Is alexa in Argentina?
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Chris
    Chris
    Lead Maestro
    January 17, 2018
    I don't think it is...not even seeing on the upcoming list
    https://www.geekwire.com/2017/amazon-bringing-echo-alexa-80-additional-countries-major-global-expansion/
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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