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stuwat
Contributor I
October 25, 2017
Question

Problem playing radio station when using Amazon Echo to launch station

  • October 25, 2017
  • 4 replies
  • 3371 views
Hi, if I say Alexa, play Triple M Melbourne in the bedroom, Alexa responds with Cannot find a station based on Triple M Melbourne, instead of actually playing the station.

Other stations work fine.

How can I resolve this?
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    4 replies

    jgatie
    jgatie
    October 25, 2017
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.
    stuwatAuthor
    Contributor I
    October 25, 2017
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.

    If I say play Triple M Melbourne it plays on the Echo fine...if it was a problem with Tunein would it not work on this too?
    jgatie
    jgatie
    October 25, 2017
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.

    If I say play Triple M Melbourne it plays on the Echo fine...if it was a problem with Tunein would it not work on this too?

    Yes, that would seem logical. I would submit a diagnostic after it happens and post the reference number here.
    stuwatAuthor
    Contributor I
    October 26, 2017
    Done....reference number is 8001537
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