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stuwat
Contributor I
Oct 25, 2017 12:23 PM UTC
Question

Problem playing radio station when using Amazon Echo to launch station

Hi, if I say Alexa, play Triple M Melbourne in the bedroom, Alexa responds with Cannot find a station based on Triple M Melbourne, instead of actually playing the station.

Other stations work fine.

How can I resolve this?
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    4 replies

    jgatie
    jgatie
    Oct 25, 2017 12:27 PM UTC
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.
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    stuwatAuthor
    Contributor I
    Oct 25, 2017 12:33 PM UTC
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.

    If I say play Triple M Melbourne it plays on the Echo fine...if it was a problem with Tunein would it not work on this too?
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    jgatie
    jgatie
    Oct 25, 2017 12:36 PM UTC
    Look up the station on TuneIn and use the call sign (don't know if you have those down under) or the exact name listed on TuneIn.

    If I say play Triple M Melbourne it plays on the Echo fine...if it was a problem with Tunein would it not work on this too?

    Yes, that would seem logical. I would submit a diagnostic after it happens and post the reference number here.
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    stuwatAuthor
    Contributor I
    Oct 26, 2017 7:11 AM UTC
    Done....reference number is 8001537
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