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Best answer by Chris
I have seen a good many posts by people with some Pandora issues (stopping after 1 song or stopping after about 15 minutes).
I know Sonos has been working on some issues. You may want to call them so they have a support ticket for your issue as well. The more people reporting to them the better at fixing bugs.
Only thing I could recommend right now is go into the Alexa app ... go to the Sonos skill and disable it, then re-enable it to pull in most recent code. See if gets any better.
I believe we about to see a new firmware release - so maybe it will help resolve. After the next firmware update I would probably go in and do the Alexa app skill disable and re-enable again after that too.
Of course using the controller and starting Pandora would be the other work around.
I have seen a good many posts by people with some Pandora issues (stopping after 1 song or stopping after about 15 minutes).
I know Sonos has been working on some issues. You may want to call them so they have a support ticket for your issue as well. The more people reporting to them the better at fixing bugs.
Only thing I could recommend right now is go into the Alexa app ... go to the Sonos skill and disable it, then re-enable it to pull in most recent code. See if gets any better.
I believe we about to see a new firmware release - so maybe it will help resolve. After the next firmware update I would probably go in and do the Alexa app skill disable and re-enable again after that too.
Of course using the controller and starting Pandora would be the other work around.
Hi there, PaulJW. Thanks for posting and submitting a diagnostic report. Are you still experiencing these interruptions? Just as Chris explained, we have had some issues with Pandora cutting out last week. We currently seem to have a handle on it and you should be able to enjoy Pandora without a problem. Should you continue to have these interruptions, please feel free to reach out. We are happy to help!
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