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fdastoor
Avid Contributor I
Jul 14, 2018 2:27 PM UTC
Answered

Playbase and Alexa

Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.
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    fdastoorAnswer
    Avid Contributor I
    Jul 16, 2018 8:24 PM UTC
    I was able to resolve the issue in the following manner: I disabled the Sonos skill in Alexa app. Then enabled Sonos skill again and had Alexa re-discover all my Sonos speakers. The Playbase was discovered properly. I can now play music directly on the Playbase when I need to.

    Thanks to all for their help and suggestions.
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    2 replies

    boris 1
    Trending Lyricist I
    Jul 14, 2018 2:36 PM UTC
    Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.

    How are you referring to the Playbase with Alexa? I call it the assigned Sonos name (i.e. Living Room) and Alexa recognizes I want to play something there about 30-40% of the time.
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    fdastoorAuthorAnswer
    Avid Contributor I
    Jul 16, 2018 8:24 PM UTC
    I was able to resolve the issue in the following manner: I disabled the Sonos skill in Alexa app. Then enabled Sonos skill again and had Alexa re-discover all my Sonos speakers. The Playbase was discovered properly. I can now play music directly on the Playbase when I need to.

    Thanks to all for their help and suggestions.
    Translate
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