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stevegr
Contributor II
October 29, 2017
Question

Online devices greyed out in Alexa Voice setup

  • October 29, 2017
  • 3 replies
  • 1438 views
Alexa app - Your Voice setup - cannot select devices. They show as online (both as the '5.1' group and the two Sonos Ones individually) but they are greyed out and I cannot select the device to continue the process. Anybody run into this and solve it?
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    3 replies

    Don.B
    Contributor I
    October 29, 2017
    Only echos, echo shows, and dots can be used for voice setup training.
    stevegrAuthor
    Contributor II
    October 29, 2017
    hmmm then how do you get it to response differently to different voices? That is how to you manage to have more than one profile and associated (for instance) music subscriptions (and associated preferences)?
    Master T
    Master T
    Prodigy I
    October 29, 2017
    You can't, not yet. Not sure where (or if) this is on the roadmap.
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